Quality and Patient Safety Concerns

Our employees should immediately report all quality of care and patient safety concerns to their clinical supervisor at the medical treatment facility (MTF) where they work.  These concerns affecting the care you provide, or concerns with other Arora Group employees, should also be reported to your Project Manager at The Arora Group. 

You also have the right to report directly to The Joint Commission any such concerns involving quality of care or patient safety that you feel The Arora Group has failed to address.  The Arora Group will not take any disciplinary action against any employee for submitting such a report to The Joint Commission

The Joint Commission can be reached by calling 800-994-6610 or emailing complaint@jointcommission.org.